faq

  • We recommend swimwear or lightweight athletic clothing that can handle both heat and cold exposure.

    Please bring your own water bottle and make sure you are hydrated.

    We provide towels, but you’re more than welcome to bring your own.

  • Most sauna sessions are enjoyed in short, repeat rounds, rather than one long sit.

    Guests typically spend 10–20 minutes in the sauna, followed by a brief cold plunge (30 seconds to 3+ minutes). This hot–cold cycle can be repeated multiple times, depending on comfort and experience.

    If you’re new to contrast therapy, we recommend starting on the lower end—around 10 minutes of heat and a short cold dip, then resting before your next round. More experienced guests may choose longer heat sessions and colder plunges, always listening to their body.

    There’s no “right” way—contrast therapy is about tuning into what feels good for you.

  • Start with whatever feels comfortable for you. A sauna can be a great way to warm up and ease into the experience, or you can begin with a cold plunge if that feels right. Follow your instincts and move between heat and cold at your own pace.

  • Yes! We provide a portable changing room for you and your group.

  • We offer mobile sauna and cold plunge experiences throughout most of Maui. Due to travel logistics, we currently do not service Hāna. If you have questions about your location, please contact us and we’ll be glad to confirm availability.

  • 10-12 people!

  • Our sauna is fueled by propane.

  • The sauna can get above 200 degrees Fahrenheit. We set the sauna between 160 and 200 degrees fahrenheit.

  • A 50% deposit is required to secure all private bookings, including private events, corporate events, wellness retreats, weddings, bachelor/bachelorette parties and private group parties.

    The remaining balance is due at the start of your event. Deposits are not required for public pop-ups.

  • We offer a traditional Finnish-style sauna. Our Voyageur sauna is fully custom-built, made in the USA and designed specifically for Reset Maui, honoring classic Finnish sauna principles while delivering a modern, elevated experience.

  • We understand that plans can change. For private bookings, cancellations made at least 48 hours in advance are eligible for a refund of the deposit. Cancellations made within 48 hours of the scheduled experience are non-refundable, and the deposit will be retained.

  • Sauna and contrast therapy can be beneficial for many people, but they may not be appropriate for everyone. As always, we encourage guests to check with their doctor or healthcare provider to determine what’s right for them — especially if they are pregnant or have cardiovascular, respiratory, neurological, or other medical conditions.

    During your session, listen to your body and exit the sauna or cold plunge at any time if you feel uncomfortable.

  • Yes. Hose access is required in order to fill and refresh the cold plunges.

  • Yes, we provide 100% cotton towels. You’re also more than welcome to bring your own.


    For cleanliness and care of our sauna, sitting on a towel is required inside the sauna.

  • Absolutely — that’s the beauty of Reset Maui. You can enjoy a sauna or a cold plunge on their own, but many guests love combining them in a sauna + plunge cycle for maximum benefits, which is what our team recommends. As always, listen to what your body needs.

  • We support a wide range of private and partnered experiences, including:

    Corporate events, Wellness retreats, Weddings & elopements, Brand events, Marathons and Competitions, Birthdays, Bachelor & bachelorette celebrations, Public Social wellness gatherings, Public Pop-ups with local businesses and more.

    If you’re envisioning something unique — chances are, we can make it happen.

  • Public pop-ups are hosted at select locations or in partnership with businesses. Guests can book individual time slots or drop in, and the experience is shared with others in a social, community-style setting.

    Private bookings are reserved exclusively for your group. These are ideal for private events such as corporate gatherings, wellness retreats, weddings, celebrations, or brand events. Private experiences offer more flexibility with timing, setup, and overall flow.

    Public pop-ups are announced in advance and offered on select dates, while private bookings are scheduled by request.

  • To help keep the experience comfortable and respectful for everyone, we ask guests to follow a few simple guidelines:

    • Sit on a towel at all times inside the sauna

    • Arrive clean — showering beforehand is recommended

    • Stay hydrated before, during, and after your session

    • Listen to your body and step out as needed

    • Be mindful and respectful of others sharing the space

  • Yes. All participants are required to review and sign a waiver prior to participating.

  • Water: Required if you’d like cold plunges included

    Electricity: Preferred, but not required.

  • Yes. Reset Maui is fully insured. Proof of insurance can be provided upon request for venues, corporate events, or partnered experiences.

Book your reset